Last updated: October 5, 2026.
How do custom orders work?
Submit project details, blank styles, colors, size quantities and artwork on the Order page. We check the project and issue a quote for your approval. A request does not charge your card or begin production.
What is the minimum?
Standard embroidery and DTF projects require 12 pieces. Smaller orders require owner approval. Below 10 pieces, a customization order fee applies and is included in your quote.
How long does embroidery take?
Normally 7–10 business days after artwork approval, required payment and receipt of garments. Ordering blanks and shipping take additional time. Larger or complex orders can take longer; your quote confirms the estimated schedule.
Can I request a rush?
Request 3–5 or 1–3 business days for embroidery production. We must confirm capacity and garment availability and quote the rush fee. Expedited shipping is separate.
Can I upload DTF artwork?
Yes. Use the artwork upload section in your project request. We review print readiness before quoting.
How do I choose a size?
Check the particular style’s measurements and fit. Different styles fit differently. Ask for a size sheet or sample before approving a bulk order.
Where are returns and privacy terms?
Use the footer links to the Refund and Returns Policy, Privacy Policy and Terms of Service. Contact us with your order number if something is damaged, incorrect or needs review.